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FAQs and user manuals for your product assistance
Image showing a video upload to your Indee project in progress
Image showing a sample Indee secure screener

Naming your video

This is not your project name. Rather, it’s the file name you’d give to a specific version of a trailer, a clip, or the full-length video itself. E.g. Trailer Ver 2.1.
As the video name is represented in conjunction with the project name on the screener, if both your project and video names are the same, you’d have two lines reading the same thing. For E.g. if the project name were ‘The Road to Xandar’ and the video name, ‘The Road to Xandar’ too, it would read the same on both lines of the screener. However, if the video name were, ‘Feature Trailer Ver.1.2’ instead, the screener would read ‘The Road to Xandar’ ‘Feature Trailer Ver.1.2’ which also is a lot more descriptive to the recipient of the screener.

Selecting your video

Indee can handle pretty much any video format and size, however given the inconsistent bandwidths we recommend uploading videos that meet the following configurations - 5gb, 1080p, mp4 with H.264 codec. For the complete list of supported formats, read here.
For any other customized requirements with regards to video uploads, write to us at support@indee.tv.

Adding a video description

When the kind of project is ‘Episodic’, Indee provides an option to add video level descriptions, in addition to the project level ones. Add video synopses to give your viewers short intros before they begin their viewing. We reccomend concise descriptions within 50 words. Here’s an example of a well crafted video description:
When the aging head of a famous crime family decides to transfer his position to one of his subalterns, a series of unfortunate events start happening to the family, and a war begins between all the well-known families leading to insolence, deportation, murder and revenge, and ends with the favorable successor being finally chosen.

Choosing a watermark position

You can choose between top, middle, and bottom watermark positions. Naturally, if your video files contain subtitles it’s best to select watermark positions that don’t clash with them. There are instances when users don’t want to display any watermarks, and this can also be configured from the screener settings section. Read about it here.

Adding a High Resolution Still

Indee screeners are designed to provide a positive visual experience. High resolution stills give your recipients a quick glimpse into the visual aesthetic of the film. We accept all major image formats. For best image rendering we recommend uploading files equal to or larger than 1280 x 720 (width x height).
Image showing the recommended dimensions of the high resolution still for your video

Uploading a video while creating a project is not compulsory. You can choose to skip this section and move onto subscription plan selection. This is specially useful when video uploads are handled independently by your post production team. Read more about how you can add multiple users to the same project.