We're here to help
FAQs and user manuals for your product assistance

Overview

The core use of Indee’s platform is to send really secure screeners and aid promotional and sales activity. We’ve tried to build and design a workflow that’s easy to navigate and quick to accomplish. There are a host of customizations available to you, regardless of your subscription plan. Read on to ensure you’re leveraging all of them.

Understanding screener rooms

Indee has many different kinds of projects. Some projects may just have a single feature, some, a feature coupled with a few trailers, and others, entire seasons of TV shows to screen. Many users like sending more than just their feature/pilot to pitch their films/TV shows and this is why we came up with screener rooms.
When you add more than one video to your screeners, they get converted to screener rooms. Screener rooms offer the same levels of security as individual screeners do, and really only differ in their appearance. For episodic projects screener rooms display videos in the order they were uploaded. In all other cases they are displayed in a reverse chronological fashion.
Image showing an example Indee screener room

The screener workflow

To send screeners, you need to follow a few quick steps; select the right videos to screen, choose your desired screener settings, select watermark settings and finally enter your recipient’s details. We reckon it takes most users on average, less than a minute to generate a screener.

Selecting your videos

The first step towards sending screeners is to select the video/s you would like to screen. All the videos in your project are listed under the header ‘select videos to screen’. We’ve added a quick selection check box on the top right, for users who frequently like to select all their videos. The individual checkboxes to the right of each video thumbnail provides users with the flexibility otherwise. Click on the video thumbnail to view the video and double check you’re sending the right one out. Use this feature to ensure you’re always sending the right versions of your videos.
Image showing how videos and screener details are selected

Selecting screener settings

While a screener or screener room is always manifested in the form of a shareable link, we also generate templated emails to recipients if you choose so from the ‘type of screener’ option. Selecting ’email’ here, would send your recipients a mail with the screener link enclosed. The default option however, is always set to ‘link’ which as you might’ve guessed, simply provides you with the screener link. This is ideal if you’ve got personalised emails written out to your various recipients.
You can control the number of times your recipients can view your screeners by applying a maximum view limit. We advise our users to be judicious with their view counts, especially while sharing screeners with unfamiliar associates from the industry. Pre-date your screeners’ expiry by selecting a date and time. Indee ensures your screeners aren’t accessible and recipients are compelled to ‘request for its access’ past this expiry date.
Security enhancements like password protection and phone verification are also available to append onto your screeners, although, phone verification only exists on the high-security plan at the moment.

Turning on password protection

By default, password protection does not appear on the screener settings section. This needs to be turned on from your ‘account settings’ by checking the box that appears in line with ‘enable password protected links’. Once this is turned on, you will begin seeing ‘password protection’ as a security enhancement option under screener settings.
On a side note, we believe your links are only as secure as the number of people you share the passwords with, and even though every link must have a unique password, we think it’s imperative to bloster your security with tight expiry dates and maximum view limits.

Phone Verification

Screeners can be generated with “Phone Verification” activated. When a recipient receives such a screener, they will need to enter one phone number that this screener can be linked it. From that point forward, all views for that screener will need them to authenticate their identity with a code that will be sent to that specific phone. The number cannot be updated after the first time it has been entered.
Screeners cannot be accessed without this code, ensuring file security and eliminating any possibility of link sharing.

Selecting watermark settings

Indee offers two distinct kinds of watermarks; standard watermarks and forensic watermarks. Every copy that you send out to anyone is uniquely watermarked.
Standard watermarks are always visible. While selecting the standard watermark, you have the option of not displaying the watermark (not recommended). This feature is usually invoked when sending to either really close associates where there’s a high degree of trust, or for a public screening of sorts, where the watermark could be obstructing full view of the frames.
Forensic watermarks have both hidden and visible components. They can also be further enhanced using digital rights management (DRM), an industry specific encryption protocol, although this is only available at the high-security plan.
It is also to be noted that forensic screeners have a lag time due to additional processing time requisites. Depending on your selection of ‘link’ or ‘email’, the forensic screener link is either sent to you or your recipient.

Entering recipient information

The final step in sending your screeners is to add in your recipients’ information. Depending on your screener settings you may be required to fill in ‘recipient’s watermark’, ‘recipient’s email’, ‘recipient’s name’ and ‘phone number’. Fortunately we’ve built a nifty smart address book, that populates all fields once an email has been entered. This only works if the recipient isn’t new and has received a screener from your account in the past. Once you’ve added in all the required information, hit generate screeners and you should have your links or emails generated in a snap.
Image showing how recipient information is specified for an Indee screener
Image showing the result of successfully generating an Indee secure screener